Accessibility

Accolade East Box Office (main box office)

  • Wheelchair-accessible ticket window.
  • Box office intercom system allows for clear and comfortable communication.
  • Entrances to the Sandra Faire and Ivan Fecan Theatre and Tribute Communities Recital Hall are located directly across from the box office.

Joseph G. Green Studio Box Office (satellite box office)

  • Box office counter height is 40 inches.
  • Window has large open portions allowing for good communication and easy pass-through of tickets, information, etc.
  • Ambient noise from the lobby sometimes reduces the degree of clear and comfortable communication at this box office. Staff will come out to the lobby-side of the box office to assist.
  • The Joseph G. Green Studio Theatre entrance is right beside the box office.

Wheelchair Seating and Other Assisted Seating

Wheelchair seating for ticketed events is not available online.

To book wheelchair seating, contact the box office at 416-736-5888 or boxoffice@yorku.ca.

Ticketed wheelchair locations are purchased based on one (1) wheelchair guest plus one (1) companion. Additional members of your party may be required to be seated elsewhere in the theatre.

Wheelchair Seating Locations

Sandra Faire and Ivan Fecan Theatre

  • Primary wheelchair locations: Right Box Seats 5-8
  • Alternate wheelchair locations: Depending on availability, any seats in the Right or Left Boxes

Tribute Communities Recital Hall

  • Primary wheelchair locations: Left Box Seats 5-8
  • Alternate wheelchair locations: Depending on availability, any seats in the Right or Left Boxes

McLean Performance Studio 

  • Capacity for two (2) wheelchairs on floor level to right and left of main seating

Joseph G. Green Studio Theatre

  • Capacity for two (2) wheelchairs on floor level either in the front row or adjacent to the audience riser.
  • Wheelchair locations vary with each production, according to seating configuration.

Parking

  • Designated parking spots are available in the Student Services Garage.
  • There is curbside ramp access available for drop-off at all buildings.

Service Dogs

  • Service dogs are welcome in the seating area of all performance venues.
  • We recommend the following seat locations for guests with service dogs:
    • Sandra Faire and Ivan Fecan Fecan Theatre: Left or Right Box Seating or Orchestra Row J
    • Tribute Communities Recital Hall: Left or Right Box Seating or Orchestra Row N

Hearing Enhancement

Infrared headsets are available to patrons with hearing loss from the Front of House Staff for events taking place in the Sandra Faire and Ivan Fecan Theatre and the Tribute Communities Recital Hall. You may be asked to leave ID with the House Captain until the headset is returned.